We offer our customers 7 types of production schedules:
We offer a 15 day service, 10 day lanyard service, 7 day service, 3 day standard service, 3 day rush service and 5 or 10 week factory direct service. We also have a 24 hour rush service on over 400 of our products. Some items require additional production time. Please review the description of each product carefully for the individual production time. If you have different demands, call your representative for a quote.
All production schedules are based on working days. Production time for all services starts after all approvals, which includes the receipt of a complete and accurate purchase order, receipt of print ready artwork, credit approval, paper proof approval, pre-production sample or anything holding up production. Credit terms should be arranged before sending a purchase order. Orders must be approved by 10 am Eastern Standard Time for that day to be counted as a production day.
24 Hour Rush Service
3 Day Rush Service
3 Day Service
7 Day Service
10 Day Lanyard Service
15 Day Service
Factory Direct Service
10 week production time is for orders that are typically 5,000 pieces or more. Factory direct orders are custom manufactured in Asia to the specifications on the purchase order and shipped into Australia by container ship. This is the most economical method of production allowing for significant cost reductions on larger orders. We can further customize any order by doing custom colours, special packaging, custom moulds, multiple colour logos and many other options. Production time can be shortened on factory direct orders by air shipping some or all of the order. This typically saves 3-4 weeks and is quoted on a case by case basis due to fluctuations in the cost of air freight. Our 5 week overseas production time is the same as above but shipping is through air freight. Please contact us for current pricing.
The factory has the right to change carriers to meet an in hands date on the purchase order and invoice customer accordingly for the shipping, even when it is requested to bill on a 3rd party account.